Phemmy privacy policy
Phemmy Taxi – Privacy Policy
Last Updated: February 2026
1. Introduction
Phemmy Taxi ("Company", "We", "Us", "Our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you use the Phemmy Taxi mobile application, website, or related services (collectively referred to as the "Service").
By accessing or using Phemmy Taxi, you agree to the terms of this Privacy Policy.
2. Company Information
Phemmy Taxi operates in Iceland.
For any privacy-related questions, contact us at:
📞 +354 788 8717
3. Information We Collect
We may collect the following types of information:
A. Personal Information
Full Name
Email Address
Phone Number
Profile Photo (if uploaded)
Date of Birth
B. Location Information
Precise GPS location (for ride tracking and service functionality)
Approximate location
Location access may be collected:
When the app is in use
In the background (if required for ride tracking, dispatching, and safety purposes)
C. Booking & Usage Information
Pickup and Drop-off addresses
Ride history
Booking details
Travel preferences
Payment-related information (processed securely by third-party payment providers)
D. Device Information
Device ID
IP Address
Operating System
App Version
Cookies and similar tracking technologies
4. How We Use Your Information
We use collected information to:
Provide transportation services
Match passengers with drivers
Enable ride tracking and safety features
Improve app functionality and user experience
Process bookings and payments
Send ride confirmations and service notifications
Provide customer support
Send promotional offers and updates (where permitted by law and with consent where required)
Comply with legal and regulatory obligations
5. Background Location Use
Phemmy Taxi may collect location data in the background to:
Enable live ride tracking
Improve driver-passenger coordination
Enhance safety features
Improve route accuracy
Ensure proper service delivery
Users may disable location permissions through their device settings; however, certain features may not function properly.
6. Sharing of Information
We may share your information:
A. With Drivers and Service Providers
To facilitate bookings and provide transportation services.
B. Legal Requirements
When required by applicable laws, regulations, court orders, or governmental authorities.
C. Business Transfers
In connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets.
D. Service Providers
With trusted third-party providers that assist with:
Payment processing
Cloud hosting
Analytics
Customer support
Communication services
We do not sell personal information to third parties.
7. Data Retention
We retain personal information only for as long as necessary to:
Provide our services
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce agreements
8. User Responsibilities
Users are responsible for providing accurate and up-to-date information.
Phemmy Taxi is not responsible for issues arising from inaccurate, incomplete, or outdated information provided by users.
9. Third-Party Services
The Service may contain links to or integrations with third-party services.
Phemmy Taxi is not responsible for the privacy practices, policies, or content of third-party services.
10. Data Security
We implement reasonable technical and organizational measures to safeguard personal information against:
Unauthorized access
Misuse
Disclosure
Alteration
Loss
Destruction
However, no electronic storage system or internet transmission can be guaranteed to be completely secure.
11. Children's Privacy
Phemmy Taxi services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children under 18 years of age.
12. Your Rights
Subject to applicable Icelandic laws and the General Data Protection Regulation (GDPR), you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict or object to processing
Withdraw consent where processing is based on consent
Request data portability
To exercise your rights, contact:
📞 +354 788 8717
13. Complaints and Privacy Contact
If you have any privacy concerns or complaints, please contact:
Phemmy Taxi Privacy Support
📞 +354 788 8717
We aim to respond to privacy-related requests and complaints within 30 days.
14. Governing Law and Jurisdiction
This Privacy Policy shall be governed by the laws of Iceland.
Any disputes arising from or relating to this Privacy Policy shall be subject to the jurisdiction of the competent courts of Iceland.
15. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time.
Updated versions will be published within the mobile application, website, or other official communication channels.
Continued use of the Service after any updates constitutes acceptance of the revised Privacy Policy.
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